Terms of service
Terms of Service
Last updated: September 20, 2026
1. Overview These Terms of Service govern your use of colleenscandlesllc.myshopify.com and any purchases made through our store. By visiting or purchasing from us, you agree to these terms.
2. Products All candles are handcrafted and may vary slightly from product photos due to the nature of handmade goods. We reserve the right to limit sales quantities, discontinue products, or modify pricing at any time.
3. Pricing & Payment Prices are listed in USD and are subject to change without notice. We accept major credit cards and other payment methods shown at checkout. You agree to provide accurate billing information.
4. Order Confirmation Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order, including after confirmation, for reasons such as pricing errors, suspected fraud, or stock unavailability.
5. Shipping We ship to addresses within the United States. Estimated delivery times are provided at checkout but are not guaranteed. Risk of loss passes to you upon carrier pickup.
6. Returns & Refunds Returns and refunds are governed by our [Return and Refund Policy], which is incorporated into these Terms by reference.
7. Candle Safety By purchasing and using our products, you agree to follow all recommended safety guidelines, including keeping candles away from children, pets, and flammable materials, never leaving a burning candle unattended, and using candles only on stable, heat‑resistant surfaces. We are not responsible for any damage, injury, or loss caused by misuse of our products, failure to follow safety instructions, or improper handling.
8. Intellectual Property All content on this site — including product names, descriptions, photos, and branding — is owned by Colleen's Candles LLC and may not be reproduced without written permission.
9. Limitation of Liability To the fullest extent permitted by law, Colleen's Candles LLC is not liable for any indirect, incidental, or consequential damages arising from your use of our products or website.
10. Governing Law These Terms are governed by the laws of the United States and the state in which Colleen's Candles LLC operates.
11. Changes to Terms We reserve the right to update these Terms at any time. Continued use of our site after changes constitutes acceptance.
12. Contact For questions, contact us at colleenscandlesllc@icloud.com